I got a response to my description of the printer problem. It was a form letter telling me to do procedures I stated were done in my message. It also suggested a USB cable or file problem might be the cause (1). Then it wanted me to give my full address (which was given on the web form) for a print head replacement. It didn't mention the information I requested -- the price of a new print head. The Kodak 5300 printer is bound for the trash. I noticed the manufacturing date was July, 2007. So it... read more