The story so far: Step 1: Grab their attention with a wow. You are a film director: start with the car chase, not the credits. Step 2: Do a fast and furious agenda/rest-rooms/fire alarms. Keep it brief. Step 3: Now talk about them. Show you understand why they are there, their concerns etc. Stage 4: Now talk about you and what you can do for your audience. Make it concrete, robust here and now. Of value. Stage 5: Q A. Ladies and gentlemen, what questions do you have? Stage 6: Summarise... read more