The older woman from this previous post came in again today. She asked me where the other girl at the front desk had gone. Apparently, the older woman had wanted help finding DVDs about Filipino history and the girl who had been at the desk "didn't want to help her." Just FYI: Usually, if a patron wants something specific (i.e. DVDs about Filipino history), we're allowed to refer the person to the reference librarians. They know how to better search the system than we do, and are supposed to... read more